Question 1

What are the minimum rental periods?

Accepted Answer

Minimum rental is 1 day. We offer discounts for weekly rentals and long productions.

Question 2

Can I pick up equipment?

Accepted Answer

Yes, you can pick up and return equipment at our warehouse in Valencia.

Question 3

What happens if equipment is damaged during production?

Accepted Answer

All rentals include basic insurance. For high-risk productions, we offer additional coverage.

Question 4

Do you require a deposit?

Accepted Answer

For new clients we request a deposit that is fully refunded upon equipment return.

Question 5

What's included in the digital tech service?

Accepted Answer

Professional digital technician + complete capture station (Adicam, MacBook Pro, iPad, SSDs, cables). Tethering management, color, backup and basic retouching.

Question 6

Do you travel outside Valencia?

Accepted Answer

Yes, we offer service across Spain, Europe and internationally. Travel expenses quoted separately.

Question 7

Can I rent the digital station without a tech?

Accepted Answer

Yes, all digital capture equipment is also available for independent rental.

Question 8

What brands do you work with?

Accepted Answer

Profoto (flash lighting), Aputure (continuous light), Nikon (cameras and lenses), Sigma Art, Adicam/Mule (digital stations), Ecoflow (power).

Question 9

Do you have enough stock for large productions?

Accepted Answer

We have multiple units of the most in-demand equipment. Contact us in advance for large-scale productions.

Question 10

Do you build custom kits?

Accepted Answer

Yes, we design custom kits based on production type (fashion, advertising, e-commerce, editorial).

Question 11

How can I pay?

Accepted Answer

We accept bank transfer, credit card and PayPal. For recurring productions, we offer special payment terms.

Question 12

Do you issue invoices?

Accepted Answer

Yes, we always issue invoices with VAT breakdown.

Frequently Asked Questions

Rental

Digital Technician / DIT

Equipment

Payments

Planning a production?

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